Player Wellbeing First

Play Smart.
Stay in Control.

At phspi, we believe that gaming should always be a source of entertainment — never stress, never hardship. Our responsible gaming program gives every Filipino player the tools, information, and support they need to keep their experience fun, safe, and within their means.

21+ Only — PAGCOR Regulated
Tools Available 24/7
21+
Minimum age to play on phspi
24/7
Support available for players in need
₱0
Cost to activate self-exclusion tools
5+
Player protection tools built into your account

Gaming is Entertainment — Not a Solution

Responsible gaming is not just a legal checkbox for phspi — it is a genuine commitment to the wellbeing of every player on our platform. We know that for most Filipinos, online gaming is a fun way to unwind after a long day in Makati, enjoy some excitement on a weekend in Cebu, or catch a live dealer game from the comfort of home in Davao or Quezon City. We want to keep it that way.

phspi operates under PAGCOR regulations, which means we are legally and ethically bound to maintain a safe gaming environment. But beyond compliance, we genuinely care about our players. That is why we have built a full suite of responsible gaming tools directly into every phspi account — free, easy to use, and always available.

Remember: Gambling should never be used as a way to earn income, solve financial problems, or cope with stress. If gaming stops being fun, phspi's responsible gaming tools are here to help you take a step back.

Strict Age Verification

Every phspi account goes through a mandatory KYC process. Players must be 21 years or older to register and play, in full compliance with PAGCOR regulations and Philippine law.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your phspi account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced.

Self-Exclusion

Need a longer break? Activate self-exclusion on your phspi account for a set period — from 30 days up to permanent exclusion. During exclusion, you cannot access your account or place bets.

Session Time Limits

Set a maximum session duration so phspi automatically logs you out after your chosen time. A healthy reminder that there is always tomorrow — and that rest matters.

Cool-Off Periods

Take a short break from gaming with a cool-off period of 24 hours, 7 days, or 30 days. Your account is temporarily suspended while your balance and data remain safe.

Loss Limits

Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, phspi will prevent further play until the limit period resets.


How to Activate Your Protection Tools

All responsible gaming tools on phspi are built into your account dashboard. No need to call support — you can set them up yourself in minutes.

1
Log In to Your phspi Account

Head to the phspi Login page and sign in with your registered email and password. Make sure you are on the official phspi platform.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu to access your full account management panel.

3
Select "Responsible Gaming"

Inside Account Settings, find the "Responsible Gaming" tab. This is where all your player protection tools are housed — deposit limits, session limits, cool-off, and self-exclusion.

4
Choose and Activate Your Tool

Select the tool you want to activate, set your preferred parameters (amount, duration, etc.), and confirm. Reductions and exclusions take effect immediately — no waiting period.

5
Receive Confirmation

You will receive an email confirmation to your registered address once your responsible gaming tool has been activated. Keep this for your records.

6
Contact Support If You Need Help

If you have trouble activating any tool, or if you want to request a permanent self-exclusion, our support team is available 24/7 to assist you — no judgment, just help.


Is Your Gaming Still Healthy?

Problem gambling can develop gradually and is not always easy to recognize from the inside. phspi encourages all players to regularly check in with themselves. The questions on the right are a simple self-assessment tool — be honest with yourself.

If you answer "yes" to two or more of these questions, it may be a sign that your gaming habits are becoming a concern. This does not mean you have a problem — but it does mean it is worth taking a closer look and possibly speaking to someone you trust.

Important: This self-assessment is not a clinical diagnostic tool. If you are concerned about your gambling habits, please reach out to a qualified counselor or contact a responsible gaming helpline.

PAGCOR Responsible Gaming: PAGCOR, the Philippine Amusement and Gaming Corporation, provides responsible gaming resources and support for Filipino players. We encourage players who need help to seek guidance from PAGCOR's official responsible gaming program.

Self-Assessment Checklist
1
Do you find yourself spending more money on gaming than you originally planned?
2
Have you ever lied to family or friends about how much time or money you spend on gaming?
3
Do you feel restless, irritable, or anxious when you try to cut down or stop playing?
4
Have you ever borrowed money — from friends, family, or through loans — to fund your gaming?
5
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have lost?
6
Has gaming ever caused you to neglect work, school, family responsibilities, or personal relationships?
7
Do you think about gaming frequently — planning your next session, reliving past wins, or calculating future bets?
8
Have you ever used gaming as a way to escape from stress, anxiety, depression, or personal problems?

If you answered "yes" to 2 or more questions, consider activating phspi's responsible gaming tools or speaking with a professional counselor. You are not alone — help is available.


Warning Signs of Problem Gambling

Recognizing the early signs of problem gambling is the first step toward getting help. phspi wants every player to be informed.

Financial Warning Signs
  • Spending beyond your entertainment budget consistently
  • Borrowing money or selling possessions to fund gaming
  • Neglecting bills, rent, or essential expenses to play
  • Hiding bank statements or GCash transaction history
  • Chasing losses with increasingly larger bets
Emotional Warning Signs
  • Feeling anxious, depressed, or irritable when not playing
  • Using gaming as a primary way to cope with stress
  • Feeling guilt or shame after a gaming session
  • Mood swings tied to wins and losses
  • Feeling unable to stop even when you want to
Social Warning Signs
  • Withdrawing from family and friends to spend more time gaming
  • Lying to loved ones about your gaming activity
  • Missing work, school, or family events due to gaming
  • Conflict with family members over money or time spent gaming
  • Neglecting hobbies and activities you used to enjoy

Self-Exclusion at phspi

Self-exclusion is one of the most powerful responsible gaming tools available on phspi. When you activate self-exclusion, your account is suspended for the duration you choose — you will not be able to log in, place bets, or make deposits during this period.

phspi offers flexible self-exclusion periods to suit your needs. Whether you just need a short break or want to step away from gaming permanently, we support your decision without question. Your account balance remains safe and will be returned to you upon verified request after your exclusion period ends (for temporary exclusions).

30 Days
Short-term break
90 Days
Medium-term break
6 Months
Extended break
Permanent
Full account closure

Please note: Once a self-exclusion is activated, it cannot be reversed before the chosen period ends. This is intentional — it is designed to protect you. Permanent self-exclusion is irreversible.

What Happens During Self-Exclusion
Account Access Suspended
You will not be able to log in to your phspi account for the duration of the exclusion period.
Deposits Blocked
All deposit methods — including GCash, PayMaya, BPI, BDO, and Metrobank — will be blocked for your account.
Marketing Communications Stopped
phspi will immediately stop sending you promotional emails, SMS messages, and push notifications.
Balance Preserved
Your account balance is safely held and can be withdrawn upon verified request after your exclusion period ends.
Support Still Available
Our support team remains available to assist you with non-gaming matters, including balance withdrawals and account queries.

Responsible Gaming FAQs

Got questions about how phspi's responsible gaming tools work? Here are the answers to the most common ones.

Under PAGCOR regulations and Philippine law, the minimum legal age for casino-style gambling in the Philippines is 21 years old. phspi strictly enforces this requirement through our KYC identity verification process. Any account found to belong to a person under 21 will be immediately closed and any associated funds forfeited. We take underage gambling very seriously and have zero tolerance for any attempt to circumvent this rule.

Reducing a deposit limit takes effect immediately. However, increasing a deposit limit is subject to a mandatory 7-day cooling-off period before the increase takes effect. This delay is intentional — it gives you time to reconsider and ensures that responsible gaming limits cannot be undone impulsively in the heat of the moment.

A cool-off period is a short, temporary break from gaming — typically 24 hours, 7 days, or 30 days. It is designed for players who want a brief pause. Self-exclusion is a more serious, longer-term measure — ranging from 30 days to permanent — and is intended for players who feel they need a significant break from gaming. Both tools suspend your account access, but self-exclusion carries stricter reinstatement conditions and longer minimum durations.

Your account balance is safely preserved during self-exclusion. For temporary self-exclusion periods, you may request a withdrawal of your balance after your exclusion period ends and your account is reinstated. For permanent self-exclusion, you may contact our support team to arrange a verified withdrawal of your remaining balance. Bonus funds and pending wagering requirements are forfeited upon self-exclusion activation.

If you are concerned about a family member or friend who you believe may have a gambling problem, you can contact phspi's support team. While we cannot share account information due to privacy obligations, we can provide guidance on how to approach the situation and what resources are available. We take third-party concerns seriously and will act within the bounds of our privacy policy to protect all players.

As a PAGCOR-regulated platform, phspi is required to comply with all regulatory reporting obligations, which may include sharing certain data with PAGCOR as required by law. This includes data related to self-exclusion registrations and responsible gaming compliance. All data sharing is conducted in accordance with the Data Privacy Act of 2012 and our Privacy Policy.

Enjoy phspi — On Your Own Terms

Gaming at phspi is meant to be fun, exciting, and always within your control. Set your limits, know your boundaries, and enjoy everything phspi has to offer — live dealer games, slots, bingo, and more — responsibly.

Must be 21 or older to play. Gambling can be addictive — play responsibly.
Gambling can be addictive. Play responsibly. 21+ only. If you or someone you know needs help, please use phspi's self-exclusion tools or seek professional support.